Director of Administration - Wyndham Vacation Ownership- Sevierville/Gatlinburg, TN

Company Name:
Wyndham Grand Pittsburgh Downtown
This position is responsible for ensuring appropriate business and financial support is provided to the local area through:
1. Independently identify and lead the execution of opportunities which drive margin and new owner creation and
2. Developing the talent framework needed to drive earnings while providing appropriate administrative support, including hiring and developing top talent in alignment with Company strategies, and
3. Leading the development of annual operating plans and the development and analysis of all compensation plans and
4. Directing and ensuring proper internal controls and corporate policies and procedures are established and are being adhered to at all levels within the Region.
This position will also be responsible for ensuring appropriate support is provided to corporate senior management as well as managing projects impacting two area sites being conducted by corporate financial analysis personnel. In summary, this individual will be responsible for all business, financial, and administrative support for the two sire area, whether initiated or driven by the site and/or Region level or Business Unit or, corporate level.
Essential Job Functions
% of Time
Identifies value creation opportunities and develop timelines, deliverables, and measurements to ensure value is realized. Independently leads the development and implementation of management tools to maximize sales and operational efficiencies. Provides operational guidance, develops appropriate models, and prepares recommendations regarding proposed business opportunities. Recommendations ensure reasonable and appropriate revenue and cost projections, identifying significant trends and influence the decision-making process. Sets departmental vision and goals in alignment with strategic intents. Effectively communicates strategy with measureable success to leadership for self and team.
Ensures adequate staffing levels are in place to drive administrative and operational support with focus on margin. Collaborates broadly in the recruitment and identification of top talent for all roles. Develops framework for appropriate goal setting and individual develop plans. Ability to communicate performance expectations and desired outcomes regularly. Institutes succession planning for all key roles. Fosters collaboration amongst Area, Region, Business unit, and corporate functions.
Direct and manage the specified Area's individual site budget process, and compensation development process, directly coordinating the activities with site, Area, Regional, and corporate staff as well as other key operational personnel within the BU to ensure all business activities and drivers are appropriately and reasonably articulated and projected results documented.
Lead and direct site administrative personnel. Proactively partners with all levels to ensure adherence to policies & procedures as well as the maintenance of a sound control environment. Ensure new programs and processes developed are effectively communicated and implemented seamlessly and consistently to prevent, manipulation of company systems and records, employee theft and inaccurate financial reporting among other items. Work with other corporate, and business unit, groups to continually strive for consistency and improvements. Identify, provide and implement training on system applications (i.e. Salepoint, CRS, Epny, FoCus, etc.) and modules (i.e. accounting, commissions, contracts, tour reception, gifting, marketing administration, etc.) as needed.
Non-Essential Job Functions
1. Develop and implement initiatives and programs not currently considered in the operating plan
Scope/Financial Responsibility
The area roles support all the sites within their respective area. The number of sites currently is four distinct sales operations. It is the responsibility of the Director to staff and manage the staff performance to meet these objectives:
Creates an inclusive, positive working environment for direct team and the overall Business Operations team, maintaining a positive attitude at moments of stress and positively influences others' attitudes.
Understands how to navigate the organization in order to meet business goals and objectives.
Articulates department's business direction, key drivers and objectives.
Hires and develops top talent, providing consistent, timely, and behaviorally specific feedback to team both formally and informally, serving as a mentor to direct reports to enhance potential skills or address development opportunities.
Sets goals and measures for organizational performance. Obtains and assigns the right resources to the right tasks in order to achieve desired results. Holds people accountable for results.
Strategically creates plans with measurable outcomes which drive incremental value. Effectively communicates strategy and outcomes to leadership.
## Qualifications
## Minimum Requirements and Qualifications
a) Education
Bachelor degree in business from a 4-year college or 10 years combination ofeducation and related progressive work experience
Accounting or finance background preferred
b) Knowledge and skills
Knowledge of GAAP as well as financial and statistical analysis
c) Technical Skills
Strong knowledge of MS Office specifically, MS Excel.
d) Job experience
2 to 3 years progressive financial experience
Timeshare experience preferred, but not mandatory
Team management skills mandatory
Must be self-motivated, being able to manage multiple projects while incorporating work style with team objectives at both the Area, Regional, BU, and corporate level
Must be well organized and able to perform under stressful situations
Must be able to communicate and partner effectively with all levels of the organization
Must be decision-minded, capable of providing senior management clear paths to optimal results desired
Job: Administrative
Primary Location: United States of America-Tennessee-Sevierville
Employee Status: Regular
Type of Employment: Full-time
Business Unit: WVO - Sales-Marketing

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