Maintenance Technician (2nd Shift) - Hospitality
Sevierville, TN Sevierville, TN Full-time Full-time $17 - $27 an hour $17 - $27 an hour Entry Level with no experience- $17/hr $18/hr- experience with 150 room property $19/hr- experience with 250 room property An additional $1/hr offered for CPO, HVAC, and an additional $1/hr for 2nd shift positions.
Who We Are:
The culture of East Tennessee can be characterized by our friendly nature, a passion for the outdoors, a desire to help others, and a commitment to excellence.
Smoky Mountain Resorts mirrors the culture of East Tennessee.
Our organization is more than a set of hotels.
We are an East Tennessee family-owned business in our third generation.
We have a long and strong commitment to helping the East Tennessee community in any way we can.
To us, our community is personal! We are seeking people that enjoy being part of a team and of a community.
Specifically, we are looking for people who are passionate about making a real difference in our guests' experience.
Our Culture:
We are a hard-working, well-paying, fun-loving, passionate group of characters.
Our associates love the high level responsibility work that is entrusted to them and challenges them to master their given profession.
Our housekeepers don't just clean rooms, they control the reputation of our properties! They are loved and respected! Our front desk associates are excellent multi-taskers who thrive on the challenges of a full hotel of adventurous guests.
Our Managers on Duty and Rooms Division Managers enjoy real responsibility and learn to run their areas efficiently and effectively.
Our General Managers are truly General Managers, not in title only.
They make key strategic decisions and set the tone for our properties.
All manager level and associate level employees are not just expected to do work, but also shape the culture and best practices of our fast-growing set of hotels! To enable them, we offer training on the technical aspects of each job, the company processes and procedures, and leadership.
Benefits:
Years of Service Getaway (receive a company paid vacation after a year of service) 401k with 4% company match Health, dental, and vision insurance for $12 per week Paid Time Off Professional Growth Opportunities Tuition Reimbursement Employee Discounts CPO Training and Certification HVAC Certification Assistance Job Summary Our water park properties were ranked #12th & #24th best water park resorts in the nation! Hotel/Resort Maintenance is responsible for daily maintenance and overall upkeep of guest rooms, common areas, waterpark and pool areas, and hotel grounds.
This includes following all company policies and procedures in accordance with all property manuals and achieving maintenance goals.
This position also performs various tasks relating to projects and other duties as assigned by the Maintenance Lead, Maintenance Property Supervisor, Maintenance Manager, or General Manager.
RESPONSIBILITIES Each day is different.
Must have HVAC experience, electrical experience, and pool knowledge.
Previous hotel experience strongly preferred.
Typical days include switching out light switches, in/wall shower valves, repairing or replacing HVAC systems, repairing pool pumps, refrigerators, and assembling furniture.
Complete all work orders as reported through the property management computer system.
Complete Daily and Weekly reports and checklist as assigned.
To ensure efficient operation of the maintenance department by following all policies and procedures.
To respond to action items and guest related items or problems promptly and effectively to prevent reoccurrence.
Adhere to all safety policies and procedures.
Meet preventative maintenance goals for each period.
Maintain pools and waterpark chemicals, equipment, and areas to company standards.
Communicate with supervisor and property managers regarding projects, inventory, emergency maintenance issues, and guest impact items.
To be aware of industry trends and knowledgeable of the area including events and trends.
To maintain a culture of legendary service and hospitality among all team members.
To maintain the highest level of cleanliness, maintenance, and care throughout property grounds, pool areas, activity areas, common areas, and back of house areas.
To work with local health department, fire inspector, and other state or local agencies when instructed to maintain compliance at the property.
JOB SPECIFICATIONS Education:
High School Diploma or equivalent.
Experience:
Maintenance Experience Preferred Hospitality experience preferred Knowledge, Skills and Abilities Effective verbal communications skills.
Basic skills in computer operating systems.
Must be able to complete work assignments and projects within designated time frames.
Effective time management skills.
Ability to be added to company vehicle insurance policy and ability to drive a company vehicle for projects is preferred.
PHYSICAL REQUIREMENTS Stand and walk for the majority of the work day.
Apply physical dexterity with some bending, stretching, reaching, grabbing, holding, and carrying.
Climb 3-5 flights of stairs, sometimes multiple times per day.
Lift 40-50 pounds Job Type:
Full-time Pay:
$17.
00 - $27.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Tuition reimbursement Vision insurance Experience level:
1 year Schedule:
8 hour shift Holidays Night shift On call Weekends as needed Work setting:
In-person Application Question(s):
Have you secured permanent housing in East TN? Education:
High school or equivalent (Preferred)
Experience:
Maintenance:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Who We Are:
The culture of East Tennessee can be characterized by our friendly nature, a passion for the outdoors, a desire to help others, and a commitment to excellence.
Smoky Mountain Resorts mirrors the culture of East Tennessee.
Our organization is more than a set of hotels.
We are an East Tennessee family-owned business in our third generation.
We have a long and strong commitment to helping the East Tennessee community in any way we can.
To us, our community is personal! We are seeking people that enjoy being part of a team and of a community.
Specifically, we are looking for people who are passionate about making a real difference in our guests' experience.
Our Culture:
We are a hard-working, well-paying, fun-loving, passionate group of characters.
Our associates love the high level responsibility work that is entrusted to them and challenges them to master their given profession.
Our housekeepers don't just clean rooms, they control the reputation of our properties! They are loved and respected! Our front desk associates are excellent multi-taskers who thrive on the challenges of a full hotel of adventurous guests.
Our Managers on Duty and Rooms Division Managers enjoy real responsibility and learn to run their areas efficiently and effectively.
Our General Managers are truly General Managers, not in title only.
They make key strategic decisions and set the tone for our properties.
All manager level and associate level employees are not just expected to do work, but also shape the culture and best practices of our fast-growing set of hotels! To enable them, we offer training on the technical aspects of each job, the company processes and procedures, and leadership.
Benefits:
Years of Service Getaway (receive a company paid vacation after a year of service) 401k with 4% company match Health, dental, and vision insurance for $12 per week Paid Time Off Professional Growth Opportunities Tuition Reimbursement Employee Discounts CPO Training and Certification HVAC Certification Assistance Job Summary Our water park properties were ranked #12th & #24th best water park resorts in the nation! Hotel/Resort Maintenance is responsible for daily maintenance and overall upkeep of guest rooms, common areas, waterpark and pool areas, and hotel grounds.
This includes following all company policies and procedures in accordance with all property manuals and achieving maintenance goals.
This position also performs various tasks relating to projects and other duties as assigned by the Maintenance Lead, Maintenance Property Supervisor, Maintenance Manager, or General Manager.
RESPONSIBILITIES Each day is different.
Must have HVAC experience, electrical experience, and pool knowledge.
Previous hotel experience strongly preferred.
Typical days include switching out light switches, in/wall shower valves, repairing or replacing HVAC systems, repairing pool pumps, refrigerators, and assembling furniture.
Complete all work orders as reported through the property management computer system.
Complete Daily and Weekly reports and checklist as assigned.
To ensure efficient operation of the maintenance department by following all policies and procedures.
To respond to action items and guest related items or problems promptly and effectively to prevent reoccurrence.
Adhere to all safety policies and procedures.
Meet preventative maintenance goals for each period.
Maintain pools and waterpark chemicals, equipment, and areas to company standards.
Communicate with supervisor and property managers regarding projects, inventory, emergency maintenance issues, and guest impact items.
To be aware of industry trends and knowledgeable of the area including events and trends.
To maintain a culture of legendary service and hospitality among all team members.
To maintain the highest level of cleanliness, maintenance, and care throughout property grounds, pool areas, activity areas, common areas, and back of house areas.
To work with local health department, fire inspector, and other state or local agencies when instructed to maintain compliance at the property.
JOB SPECIFICATIONS Education:
High School Diploma or equivalent.
Experience:
Maintenance Experience Preferred Hospitality experience preferred Knowledge, Skills and Abilities Effective verbal communications skills.
Basic skills in computer operating systems.
Must be able to complete work assignments and projects within designated time frames.
Effective time management skills.
Ability to be added to company vehicle insurance policy and ability to drive a company vehicle for projects is preferred.
PHYSICAL REQUIREMENTS Stand and walk for the majority of the work day.
Apply physical dexterity with some bending, stretching, reaching, grabbing, holding, and carrying.
Climb 3-5 flights of stairs, sometimes multiple times per day.
Lift 40-50 pounds Job Type:
Full-time Pay:
$17.
00 - $27.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Tuition reimbursement Vision insurance Experience level:
1 year Schedule:
8 hour shift Holidays Night shift On call Weekends as needed Work setting:
In-person Application Question(s):
Have you secured permanent housing in East TN? Education:
High school or equivalent (Preferred)
Experience:
Maintenance:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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